In-Person & Live Online Lessons

Can I cancel my registration?

Yes. We know that changes in life and work can affect your plans sometimes. If you wish to cancel a registration before its end date, simply submit your request by email to the ACADEMY OFFICE with a 2 lesson notice so that we can assign your slot to another student. You can of course still go to the last 2 lessons for which you are giving your notice. Our policy is to never charge you a penalty should you have to stop your lessons.

Your first lesson is ALWAYS a trial lesson

so that we ensure a perfect teacher-student match. If you choose to discontinue for any reason before your second lesson, you will be fully reimbursed for all remaining paid lessons. No 2 week notice needed! It's that easy!

Need to re-schedule a lesson?

No problem. Just give your teacher a 24 hour notice and reschedule your lesson. You can reschedule up to 1 lesson for a 8 or 12 lesson registration, and 2 lessons for a 16 lesson registration. We offer up to 15 extra days at the end of your registration to complete your lessons. This allows continuity for your learning, and continuity for your teacher.

GROUP lessons: Please note that individuals who cannot come to a lesson in a GROUP setting, will not be reimbursed for their absence and cannot carry forward a credit.
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